Shipping & Returns
Shipping Policy
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We offer nationwide shipping across India for all our products.
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Shipping charges are calculated based on the weight, dimensions, and delivery location of the package.
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The estimated delivery time will be provided at the time of checkout and may vary depending on the destination.
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We strive to process and dispatch orders within 1-5 business days from the date of purchase. The product will be delivered in a range of 2-10 business days, depending upon the distance from Mumbai.
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Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.
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We work with reliable shipping partners to ensure secure and timely delivery of your package.
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In case of any delays or unforeseen circumstances that may affect the delivery, our customer support team will notify you promptly.
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We take utmost care in packaging your order to protect the delicate nature of our handcrafted articles.
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If you receive a damaged or defective item, please contact our customer support within 5-7 days of delivery to initiate a return or exchange process.
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We do not currently offer international shipping but are continuously exploring options to expand our reach in the future.
Please note that the above points are general guidelines for our shipping policy. For detailed information, terms, and conditions, we recommend referring to our official shipping policy on our website or contacting our customer support team for any specific queries.
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If you have any questions, concerns, or requests regarding above, please contact us at:
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Mikku Crafts and Services
Address: 1304, Haware Splendor, Sector-20, Kharghar, navi Mumbai
Email: info@mikkucrafts.com
Phone: 7987524987
We will respond to your inquiries and requests as soon as reasonably possible.
Return & Exchange Policy
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We have a hassle-free return and exchange policy to ensure your satisfaction with our products.
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If you are not completely satisfied with your purchase, you may initiate a return or exchange within 7 days from the date of delivery.
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To be eligible for a return or exchange, the item must be unused, in its original condition, and in the original packaging.
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Please contact our customer support team to initiate the return or exchange process. They will guide you through the necessary steps and provide you with a return authorization if applicable.
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For returns, a refund will be issued to the original payment method used for the purchase once we receive and inspect the returned item.
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In case of an exchange, we will assist you in selecting an alternative product of equal or lesser value, or provide a store credit if preferred.
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Return shipping costs are the responsibility of the customer unless the item received is damaged, defective, or incorrect. In such cases, we will arrange for a prepaid return label or cover the return shipping costs.
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We recommend using a trackable shipping service when returning an item to ensure its safe arrival. We cannot be held responsible for lost or undelivered return shipments.
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Please note that personalized or custom-made items may not be eligible for return or exchange unless they are damaged or defective.
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For further details, including specific instructions and limitations, please refer to our official Return & Exchange Policy on our website or reach out to our customer support team for assistance.
It's important to note that the above points are a general overview of our Return & Exchange Policy. For comprehensive information and any additional terms and conditions, we encourage you to review our official policy or contact our customer support team for clarification on any specific concerns.
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If you have any questions, concerns, or requests regarding above, please contact us at:
​
Mikku Crafts and Services
Address: 1304, Haware Splendor, Sector-20, Kharghar, navi Mumbai
Email: info@mikkucrafts.com
Phone: 7987524987
We will respond to your inquiries and requests as soon as reasonably possible.